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Privacy  Policy

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We Respect your
Privacy

A community-driven fitness destination in Sector 72, built on one belief: fitness should be a way of life, not a routine. Here, every age and every goal finds space to move better, live stronger, and grow together.

Welcome to Club 72 Gym by Pro Ultimate ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.club72gym.com), use our services, or visit our physical facility located at Plot No. A 33, Phase-8, Industrial Area, Sector 72, Mohali, Punjab.

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By accessing our website or utilizing our facilities (including the Gym, Swimming Pool, Vajra Martial Arts Academy, Kids Gym, and Physiotherapy Centre), you agree to the terms of this Privacy Policy.

MEMBER DATA

 Information We Collect

To provide you with a premium fitness experience, we collect information across both our digital platforms and physical facility.

  • Personal Identification Information: Name, email address, phone number (including WhatsApp), date of birth, and physical address when you register for a membership, book a tour, or fill out a lead capture form.

  • Health & Fitness Data: Information you provide during BMI tests, physiotherapy consultations, or membership onboarding (e.g., fitness goals, medical history, or physical limitations) to ensure your safety.

  • Financial Information: When purchasing memberships or services online, your payment details are processed securely. We do not store your full credit card or UPI details on our servers. All transactions are processed through secure, PCI-DSS compliant third-party payment gateways.

  • Facility Security Data: For the safety of our members, we utilize CCTV cameras throughout the public areas of our 1,00,000 sq. ft. facility. We may also collect biometric data (e.g., fingerprint or facial recognition) or RFID card data for access control.

  • Digital & Tracking Data (Cookies): When you visit our website, we automatically collect your IP address, browser type, device information, and browsing behavior using cookies and similar tracking technologies.

 DATA PROCESSING

How We Use Your Information

We use the collected information for the following purposes:

  • To process your membership, class bookings (e.g., MMA, Swimming), and payments.

  • To communicate with you regarding your account, facility updates, or schedule changes.

  • To send promotional materials, special offers, and marketing communications via SMS, Email, and WhatsApp (you may opt-out at any time).

  • To tailor and optimize our online advertising campaigns (such as Google Ads).

  • To maintain the safety, security, and hygiene of our physical premises.

DIGITAL TRACKING

Online Advertising & Third-Party Tracking (Google Ads Compliance)

  • We use third-party tracking tools, including Google Analytics, Google Ads, and Facebook Pixel, to understand how visitors interact with our website and to run targeted advertising campaigns.

  • Remarketing: We may use remarketing tracking cookies and conversion pixels to show you targeted ads across the internet based on your past visits to our website.

  • Opting Out: You can opt out of Google's use of cookies by visiting Google's Ad Settings. You can also opt out of third-party vendor tracking via the Network Advertising Initiative opt-out page.

THIRD-PARTY ACCESS

 How We Share Your Data

We do not sell, rent, or trade your personal information to third parties. We only share your data under the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, managing our CRM, or conducting marketing campaigns, provided they agree to keep this information confidential.

  • Legal Compliance: If required by law, court order, or government regulation, or to protect the safety, rights, and property of Club 72 Gym, our members, or the public.

YOUTH PROTECTION

Children’s Privacy

Club 72 Gym offers services for children (e.g., Legacy Tiny Warriors Playway and Kids Activity Club). We only collect personal information regarding minors (under the age of 18) directly from, or with the explicit consent of, a parent or legal guardian. This information is used strictly for safety, emergency contact, and program administration.

SAFEGUARDING DATA

 Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

 MEMBER CONTROL

Your Data Rights

Subject to applicable Indian laws, including the Digital Personal Data Protection Act, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of incomplete or inaccurate data.

  • Request deletion of your personal data (subject to legal and contractual retention requirements).

  • Withdraw your consent for marketing communications at any time by contacting us or clicking "unsubscribe" in our emails/messages.

POLICY REVISIONS

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

 PRIVACY INQUIRIES

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Club 72 Gym by Pro Ultimate Plot No. A 33, Phase-8, Industrial Area, Sector 72, Mohali, Punjab Phone: 83500 07272 Email:  feedback@club72gym.com

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